Remote Secretarial Services
Remote Personal Assistant
This innovative service brings you 12-hour secretarial support, using unique, 4th generation systems placed at your disposal by tileOrganosi.
tileOrganosi helps your business reduce costs, save valuable time and increase its customers.
tileOrganosi offers businesses of all sizes distance secretarial support - widely known as remote or virtual personal assistant. We stand out from the competition, as we only place at your disposal highly- trained Staff, Specialised in your line of work. Two secretaries are put to the service of your company, in two shifts, 09:00 - 15:00 & 15:00 - 21:00.
tileOrganosi is the only provider to offer this personalised remote secretarial support, Our aim: building a solid, personal relationship between the remote secretary and your clients. When calling your office, your clients are greeted and served by a specific secretary. Being in contact with the same person every time creates familiarity, builds trust and ensures better services for your clients.
How does the personalised, remote secretarial support work?
At the beginning of our cooperation, you will fill out a detailed questionnaire of cooperation. We use this form to train your personal, remote secretary, in the way you would train staff working at your premises. Adequate training of the personal remote secretary is crucial for a smooth and efficient co-operation.
Then, all you need to do is direct your calls to a number, in your geographical location, that we provide free of charge, and your personal assistant answers your calls, using your corporate name, and serves your customer, as if in your office. Call information is recorded in detail and your appointments are booked. You may monitor the work of your remote secretary, using special applications. If necessary, you may inform your personal, remote secretary on any information that needs to be passed on to your clients, and assign tasks. Your personal secretary immediately informs your clients and then notifies you of the completion of the task assigned. The special technological applications and 4th generation systems tileOrganosi puts at your service minimize the distance between your clients and you.
Personalised, remote secretarial support is available Monday through Friday, 09:00 - 21:00 EET, as well as on Saturday 09:00 - 13:00 EET. You may choose, at your discretion, to use the services throughout the working hours of your business, or to activate and deactivate the service as you wish.